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Accessibility at LA28: Wheelchair Access, Service Animals, Seating

LA28 is expanding accessible seating, transport, and sensory-friendly experiences across every venue. Use this guide to book assistance in advance, travel comfortably, and enjoy the Games.

Accessibility planning checklist#

• Flag access needs when purchasing tickets—each venue has dedicated wheelchair seating, companion seats, and sightline accommodations.
• Request ASL interpretation or audio description at least 14 days in advance through the LA28 customer care portal.
• Carry medical documentation for medications or service animals to expedite security screening.
• Download the LA28 Accessibility Guide (via official app) for venue maps and elevator locations.

Getting around#

• Metro Accessibility: All rail stations feature elevators and tactile paving; elevators are monitored 24/7 during the Games.
• Access Services (paratransit): Register online before arrival; same-day rides are limited, so schedule at least 24 hours ahead.
• Shuttles: Each venue shuttle route includes low-floor buses with securement areas. SoFi, Coliseum, and Pasadena shuttles add extra wheelchair capacity on medal nights.
• Mobility rentals: Scooters and wheelchairs available at LAX, major hotels, and venue service desks—reserve early.

Refer back to our car-free Olympics guide for broader transit tips and pair with the family-friendly Olympics checklist if you’re traveling with kids.

Inside the venues#

• Seating: Wheelchair-accessible platforms are distributed throughout bowl seating. Companions sit adjacent or directly behind.
• Sensory rooms: SoFi Stadium, Crypto.com Arena, and Long Beach Waterfront offer quiet rooms with noise-cancelling headphones and fidget tools.
• Restrooms: Family/all-gender restrooms located on every concourse level. Look for signage with universal accessibility icons.
• Assistive tech: Loaner receivers for audio description and FM hearing support available at guest services.

Service animals & medical devices#

• Certified service animals are welcome in all venues; emotional-support animals follow venue policies (often restricted).
• Bring sufficient supplies for hydration and relief areas—SoFi, Coliseum, and LA Live provide designated relief zones.
• Cooling vests, insulin pumps, and portable chargers are allowed; notify security at checkpoints.
• Need fridge storage? Most fan zones and hospitality houses offer secure refrigeration by request.

FAQs#

Q: How do I request mobility assistance from parking lots?
A: Contact LA28 guest services via the app or call center; golf carts or shuttle vans can escort you from lots to entrances when available.

Q: Are there discounted tickets for companions or caregivers?
A: Yes—one complimentary companion ticket is available with each accessible seat purchase. Call the LA28 ticket line to finalize the pairing.